【Bottom Line Up Front (BLUF)】 At MOCOMOCO Kimono Rental in Kyoto & Tokyo, same-day cancellations due to sudden sickness, flight delays, or bad weather are 100% FREE.
We offer flat-rate pricing with zero hidden upgrade fees for popular lace, retro, or vintage kimonos. Large travel suitcases (including 32+ inch bags) are stored all day for FREE, and free cross-branch returns are supported across Kyoto!
| Feature | Typical Kimono Shops | MOCOMOCO Guarantee |
|---|---|---|
| Design Upgrade Fees | Extra fees charged for lace/new designs | 【¥0 Upgrade Fees】 Choose ANY design at flat rate |
| Same-Day Cancellation | 100% cancellation fee charged | 【100% FREE】 Zero penalty for sudden delays/illness |
| Large Suitcase Storage | ¥500–¥1,100 charged per bag | 【100% FREE】 Unlimited luggage stored free all day |
| Cross-Branch Return | Not supported or high extra fees | 【100% FREE】 Return freely between Kyoto stores |
👘 1. FAQ on Plans, Prices & Hair Styling
What is included in the full-set price? Are there hidden fees?
Our plan prices include everything required for your kimono experience with zero hidden costs.
For example, our #1 popular 『MOCOMOCO Signature Plan (¥5,500)』 includes: Kimono/Yukata, Obi sash, undergarments, Tabi socks, handbag, Zori sandals, professional hair styling, and UNLIMITED hair accessories. We do not charge extra for lace or new designs on-site. See full details on our 『Plan & Price List』.
Do hair accessories cost extra?
No! If you select a plan with hair styling, all premium hair ornaments (dried flowers, pearls, ribbons) are UNLIMITED with zero extra charge.
Are there men’s, kids’, or couple discount plans available?
Yes! We offer the 『Couple Plan (¥9,900 for 2)』, 『Men’s Plan (¥4,400)』, and 『Kids Plan (¥5,500)』.
The Couple Plan saves you ¥1,100 compared to booking separately and includes hair styling for women.
What is the difference between Premium, Furisode, and Homongi plans?
The difference lies in formality and silk materials.
For luxury brand designs, choose the 『Premium Plan (¥7,700)』. For formal events or weddings, choose 『Luxury Furisode (¥33,000~)』 or 『Luxury Homongi (¥22,000)』.
What is the cheapest plan available? Does it include hair styling?
The most affordable plan is the 『Basic Student Plan (¥3,300)』, which excludes hair styling.
For women wanting hair styling, we recommend upgrading to the 『Student Set Plan (¥4,400)』.
Is there an upgrade fee for lace or retro kimonos?
No! All lace, retro, and vintage designs are available at flat-rate pricing with zero upgrade fees.
Are prices higher on weekends or holidays?
No! We maintain identical flat rates 365 days a year with zero weekend surcharges.
Is there a price difference between summer yukata and winter kimono?
No, the base plan pricing remains identical regardless of season.
📅 2. FAQ on Booking, Payments & Cancellation Policy
Is there a cancellation fee for same-day cancellations?
Cancellations due to illness, flight delays, or bad weather are 100% FREE with zero fees.
Simply inform us via email or phone prior to your slot. More details on our 『Official FAQ』.
Can I visit without an advance reservation (walk-in)?
Yes, walk-ins and last-minute online bookings are very welcome!
What payment methods are accepted?
We accept Cash (JPY), major credit cards (VISA, MasterCard, JCB, Amex), and mobile payments (Alipay, WeChat Pay, PayPay).
Can pregnant women wear a kimono? Is it safe?
Yes, for pregnant guests in their stable period (4-7 months), we provide special non-squeezing maternity dressing.
Our dressers use soft elastic cords that avoid pressure on the belly.
How far in advance can I book?
Online booking opens 3 months in advance and accepts real-time reservations up to arrival time.
How do I modify or cancel my booking?
Use the management link in your confirmation email, or contact us directly via Instagram/Email.
If friends book different plans, can we get dressed together?
Yes! You will be guided through outfit selection and dressing together in the same space.
When do I pay for the service?
We operate on a full pre-payment system upon arrival before dressing.
⏰ 3. FAQ on Dressing Process, Rental Duration & Returns
How long does the entire dressing and styling process take?
The entire process takes approximately 30 to 45 minutes per person.
See our step-by-step guide on the 『Rental Flow Page』.
What is the return deadline? How does Next-Day Return work?
Standard same-day return is before 17:30.
For night illuminations or dinner, upgrade to Next-Day Return (+¥1,100) to return by 12:00 PM the following day.
Can I drop off the kimono at my hotel front desk?
Yes! We offer Hotel Front Desk Return (¥1,650/person) for Kyoto city hotels.
Your luggage is delivered to your hotel, and you hand the kimono to the front desk the next morning.
Is there an early morning fee for 9:00 AM bookings?
No! Early morning bookings at 9:00 AM have ZERO extra charge.
Is there a time limit for selecting kimonos?
There is no strict time limit, and our stylists are happy to help you coordinate colors!
Where are my personal clothes and bags stored during sightseeing?
Stored securely in a designated bag in our monitored luggage room free of charge.
How long does changing back into my normal clothes take?
Changing back is very fast, taking only about 10 to 15 minutes.
Can I switch to Next-Day Return during my date?
Yes! Simply contact us by phone or Instagram before 17:30 to upgrade.
What if traffic delays prevent me from returning by 17:30?
Please call the store immediately to inform us so we can guide you accordingly.
📍 4. FAQ on Locations & Direct Stores
Where are your 5 direct store locations?
All 5 stores are 1–4 minutes walk from major stations:
- 【Kiyomizu-dera Store】: 1-min from Gojozaka Bus Stop.
- 【Arashiyama Store】: 2-min from Randen Arashiyama Station, opposite Tenryu-ji.
- 【Fushimi Inari Store】: 1-min from Keihan Fushimi-Inari Station.
- 【Yasaka Shrine Gion Store】: 1-min from Yasaka Shrine, 7-min from Gion-Shijo Station.
- 【Tokyo Asakusa Store】: 3-min from Asakusa Station, steps from Kaminarimon.
How does Free Cross-Branch Return work in Kyoto?
You can rent at Kiyomizu-dera Store, walk downhill through Ninenzaka/Sannenzaka, and return at Gion Store for FREE!
Luggage transfer between Kyoto stores is supported for free.
Do stores have dedicated free parking?
No dedicated parking. Please use nearby paid coin parking lots or public transport.
How do I avoid steep hills at Kiyomizu-dera Store?
Take the city bus to “Gojozaka” bus stop; our shop is on flat ground 1 minute away before the hill starts!
How far is Arashiyama Store from Togetsukyo Bridge & Bamboo Grove?
1-minute walk to Togetsukyo Bridge and 6-minute walk to the Bamboo Grove entrance.
How close is Fushimi Inari Store to the Torii gates?
Right outside Fushimi-Inari Station, a 3-minute walk to the Senbon Torii entrance.
How close is Asakusa Store to Kaminarimon?
A short 3-minute walk to the iconic Kaminarimon red lantern.
Can I return a Kyoto kimono at the Tokyo Asakusa store?
No, cross-branch return is only supported between our 4 Kyoto direct stores.
🌸 5. FAQ on Kimono Designs & Customer Gallery
Can I choose lace kimonos in summer?
Yes! We stock breathable summer lace yukatas year-round. Check our 『Gallery Page』.
Do you have sizes for tall women (170cm+) or big men (5L)?
Yes, women up to 175cm+ and men up to 200cm (5L) are fully supported with zero upgrade fees.
What if I accidentally stain the kimono while eating?
Minor stains like food drops or mud splashes require NO cleaning fees.
Are lace gloves or pearl belts extra?
Optional items are available for ¥550~, or 100% FREE with the Premium Plan (¥7,700).
Can I bring my own kimono or hair accessories?
Yes, we provide dressing services for brought-in items at standard rates.
Can friends or couples rent matching “twin outfits”?
Yes! We stock identical or color-matched lace and retro kimonos for twin coordinates.
Can short or bob hair be styled into cute updos?
Yes, our hair stylists specialize in braiding and curling short hair into beautiful updos.
Can I book dressing only without hair styling?
Yes, choose the 『Basic Student Plan (¥3,300)』 for dressing without hair set.
🍁 6. FAQ on Free Luggage Storage & Sightseeing
Is luggage storage for large suitcases really 100% free?
Yes! Large 32+ inch suitcases and strollers are stored 100% FREE with no size or quantity limits.
Do you offer photographer packages for location shoots?
Yes! We offer 『On-site Photography Plans (from ¥9,900)』 with professional photographers.
Can we still enjoy sightseeing in kimono if it rains?
Yes! Rainy days produce atmospheric photos. We provide free Japanese umbrellas for guests.
Can staff recommend nearby cafes or photo spots?
Yes, we provide free hand-drawn sightseeing maps at reception! See also our 『Travel Blog』.
Do you offer full makeup services?
We do not offer full makeup. Free vanity mirrors and hair irons are available for touch-ups.
🏫 7. FAQ on Group Plans & School Trips
Are there group discounts for 4+ guests or school trips?
Groups of 4+ automatically receive ¥500 OFF per person with our 『Group Discount Plan』!
Middle & high school trips can book the 『School Trip Plan (from ¥2,750)』.
Do you handle large travel agency or corporate group bookings?
Yes! Visit our 『Group & Corporate Booking Page』 for invoice payment & commission details.
Can hair styling be added on-site for School Trip plans?
Yes, hair styling can be added on-site starting from +¥1,100.
Can large groups of 50–100+ guests be dressed simultaneously?
Yes! Our large flagship stores can dress up to 70 guests per hour efficiently.
Is there a waiting area for tour guides and teachers?
Yes, comfortable lounge seating and water dispensers are available for escorts.
Can tour leaders inspect the store in advance?
Yes, pre-visit store inspections are warmly welcomed via our 『Group Inquiry Form』.
Have more questions? Reserve online in 1 minute to secure your spots!
Book Online Now (Free Same-Day Cancellation)
